Sourcing · Due Diligence
Vet the supplier
before the purchase order.
Vet a wholesale jewelry supplier against a written checklist: certification (which lab certifies natural versus lab-grown, and whether certificates ship with the goods), the real minimum order quantity, lead and sample times, returns and warranty, shipping Incoterms and who pays duty, payment terms, and how they handle quality control and communication. Ask for a paid sample so you can inspect the work in hand. A supplier that answers each point clearly and in writing is one you can build a purchase order around; vague or evasive answers are the warning sign.
The Checklist
Nine things to confirm, and how Clazoire answers.
Certification
Why it matters
A documented grade lets you hold price at the case.
Clazoire's answer
GIA on natural, IGI on lab-grown; certificates on request.
MOQ
Why it matters
A low floor lets you test shallow and reorder on demand.
Clazoire's answer
From 1 unit on most styles; a few styles carry a higher minimum.
Samples
Why it matters
Inspecting the work in hand is the truest quality check.
Clazoire's answer
Samples are paid and the sample cost is non-creditable.
Returns
Why it matters
You need to know your downside before you commit.
Clazoire's answer
All sales are final.
Warranty
Why it matters
Coverage of workmanship defects protects your reputation.
Clazoire's answer
Free repairs for defects in our own craftsmanship; no fixed term.
Shipping & duty
Why it matters
Incoterms decide who pays at the border.
Clazoire's answer
DAP worldwide; buyer covers duties. NA: insured FedEx/UPS, signature.
Payment terms
Why it matters
Deposit and terms shape your cash cycle.
Clazoire's answer
50% deposit on first orders; Net-15 for established accounts.
Maker vs reseller
Why it matters
A factory controls price, customization, and QC directly.
Clazoire's answer
Clazoire is the factory — Surat manufacturing, Toronto HQ, NY sales.
Communication
Why it matters
Fast, written answers are the best predictor of the relationship.
Clazoire's answer
Built for the buyer who needs fast, factory-direct communication.
| What to check | Why it matters | Clazoire's answer |
|---|---|---|
| Certification | A documented grade lets you hold price at the case. | GIA on natural, IGI on lab-grown; certificates on request. |
| MOQ | A low floor lets you test shallow and reorder on demand. | From 1 unit on most styles; a few styles carry a higher minimum. |
| Samples | Inspecting the work in hand is the truest quality check. | Samples are paid and the sample cost is non-creditable. |
| Returns | You need to know your downside before you commit. | All sales are final. |
| Warranty | Coverage of workmanship defects protects your reputation. | Free repairs for defects in our own craftsmanship; no fixed term. |
| Shipping & duty | Incoterms decide who pays at the border. | DAP worldwide; buyer covers duties. NA: insured FedEx/UPS, signature. |
| Payment terms | Deposit and terms shape your cash cycle. | 50% deposit on first orders; Net-15 for established accounts. |
| Maker vs reseller | A factory controls price, customization, and QC directly. | Clazoire is the factory — Surat manufacturing, Toronto HQ, NY sales. |
| Communication | Fast, written answers are the best predictor of the relationship. | Built for the buyer who needs fast, factory-direct communication. |
Every figure in the Clazoire column is a confirmed business fact — certification pairing, from-1 MOQ, paid non-creditable samples, final-sale returns, craftsmanship warranty, DAP shipping, deposit and Net-15 terms, and the three-city factory footprint. Apply the same checklist to any supplier you evaluate.
The Red Flags
Walk away when…
They won't name the certifying lab or supply certificates with the goods.
MOQ, lead time, returns, warranty, and shipping terms aren't given in writing.
They refuse a paid sample, so you can't inspect the work before committing.
Communication is slow or vague — the surest predictor of how the relationship will run.
They won't say whether they manufacture or buy and resell, which changes price, customization, and QC.
Payment terms and who owns import duty are left ambiguous until after you order.
The Retailer Read
Get the terms in writing, then order off the sample.
Vetting a wholesale jewelry supplier is not about trust in the abstract — it is about getting a small number of concrete terms in writing before any budget moves. Run the same checklist on every supplier and the comparison becomes obvious: certification, minimum order quantity, sample and lead times, returns, warranty, shipping Incoterms, payment terms, whether they make or resell, and how they communicate. A supplier who answers each clearly is one you can build a purchase order around. One who hedges on any of them is telling you something.
Start with certification, because it is what lets you hold price at the case. Ask which laboratory certifies each stone type and whether the certificate ships with the goods. At Clazoire, natural diamonds are GIA-certified and lab-grown are IGI-certified, and certificates are available on request and supplied with the order — so the grade can be verified independently by you and your customer. A documented, matched certificate turns “trust me” into “here is the report,” and that is exactly what protects your markup.
Then pin down the terms that shape your cash cycle and your downside. Minimum order quantity decides whether you can test shallow or have to buy deep before you know what sells; Clazoire’s minimum starts at 1 unit on most styles, with a few specific styles carrying a higher minimum. Returns at Clazoire are final-sale, the warranty covers free repairs for defects in our own craftsmanship with no fixed term, and samples are paid and non-creditable — so you inspect the work in hand before committing to a run, and budget the sample as the cost of confidence rather than a credit.
Shipping and payment terms are where landed cost and cash timing hide. Confirm the Incoterm: Clazoire ships DAP worldwide, meaning delivery to your door with the buyer responsible for import duties and taxes, and North American orders ship insured via FedEx or UPS, typically 5-10 business days, signature required. On payment, first orders require a 50% deposit, established accounts can be offered Net-15, and accepted methods are wire transfer, card, and PayPal Business. Knowing who owns duty and when payment falls due is how you avoid a surprise in your margin.
Finally, establish whether you are dealing with the maker or a middleman, because it changes everything downstream — price, customization, and quality control. A reseller posing as a factory cannot offer the same control over the work. Clazoire is the factory: manufacturing in Surat, headquartered in Toronto, with a New York sales office, so the terms above come from the maker rather than a layer of margin in between. That is also why communication can be fast and factory-direct — you are talking to the people who build the piece.
Treat the checklist as your standing due diligence and the sample as your final sign-off: specify, sample, inspect, then order. If you’re weighing how to source for your own brand, read private label vs white label; if you’re importing, the landed-cost terms are in importing jewelry to North America. The full process, from sample to production to ship, is on how wholesale works.
The Specifics
Vetting, answered straight.
Work a checklist before you commit budget: confirm certification (which lab certifies natural versus lab-grown, and whether certificates are available on request), the real minimum order quantity, lead and sample times, returns and warranty terms, shipping Incoterms and who pays duty, payment terms, and how the supplier handles quality control and communication. Ask for a paid sample to inspect the work in hand. A supplier that answers each of these in writing is one you can build a purchase order around; vague answers are the warning sign.
Ask which laboratory certifies each stone type and whether certificates ship with the goods. At Clazoire, natural diamonds are GIA-certified and lab-grown are IGI-certified, with certificates available on request and supplied with the order — so the grade can be verified independently by you and your customer. Match the certificate to the stone type and confirm it is documented before you mark anything up; a certificate you can hand to a buyer at the case is what lets you hold your price.
It varies by supplier, and the right answer is the one that fits your cash cycle. A low minimum lets you test styles shallow and reorder on demand; a high floor forces you to buy deep before you know what sells. Clazoire's minimum order quantity starts at 1 unit on most styles, with a few specific styles carrying a higher minimum — which is what makes test-and-reorder buying possible. For made-to-spec pieces, expect a paid, non-creditable sample and a production lead time; confirm both in writing before you order.
Get the terms in writing before the first order. At Clazoire, first orders require a 50% deposit, established accounts can be offered Net-15, and accepted methods are wire transfer, card, and PayPal Business. Shipping is DAP worldwide — Clazoire delivers to your door and the buyer covers import duties and taxes — with North American orders insured via FedEx or UPS, typically 5-10 business days, signature required. Knowing who owns duty and when payment is due is how you avoid a surprise in your landed cost.
Watch for a supplier who will not name the certifying lab or supply certificates, will not put MOQ, lead time, returns, warranty, and shipping terms in writing, refuses a paid sample, or is slow and vague in communication. A reseller posing as a factory is another flag — ask whether they manufacture or buy and resell, because that affects pricing, customization, and quality control. Clazoire is the factory: manufacturing in Surat, headquartered in Toronto, with a New York sales office, so the terms come from the maker rather than a middleman.
Factory-direct, MOQ from 1