Factory to Floor · A Process
Factory to counter,
step by step.
Order from one unit on most styles. No distributor markup. No hand-offs between sales, production, and shipping. A five-step process designed around the independent retailer.
Step by Step
The five-step process.
Browse the Catalog
Fine jewelry — every product page carries specs, starting price ranges, and production notes. Line sheets available for download.
Request Pricing
Quote form on every product, or a direct message through the contact page. Tell us the lines, the quantities, and your timing.
We Respond in Two Hours
Weekdays, on WhatsApp and email — with real pricing, tiered by volume, from the team that also samples and ships your orders.
Place the Order
A 50% deposit buys the gold and books your order into the production schedule; the balance is due before the order ships.
Factory to Floor
We make to order in Surat, and the 2026 Collection ships quick from New York, with a selection in stock there. Made-to-order pieces pass five-point QC in Surat before they leave the facility. In-stock pieces ship the same day, with overnight delivery across Canada and the US, by FedEx Overnight Priority.
At a Glance
The numbers you’ll ask about anyway.
The Specifics
Frequently asked, answered straight.
Our MOQ starts at one unit. Yes, one — we built the business specifically to remove the five-figure commitment barriers that distributors impose on independent retailers. A few styles carry a slightly higher minimum, shown on each product page. Volume pricing kicks in at 10, 50, and 200+ units.
Tiered. 1–9 units run at base factory-direct pricing. 10–49 units earn a first-tier discount. 50–199 units step down again. 200+ units qualify for our deepest pricing and priority production slots. Exact numbers are quoted on request.
Wire (ACH / SWIFT), major credit cards, and PayPal Business. Every order starts with a 50% deposit, which buys the gold and books your order into the production schedule; the balance is due before the order ships.
Every order ships FedEx Overnight Priority, fully insured and tracked. We make to order in Surat, and the 2026 Collection ships quick from New York, with a selection in stock there: in-stock pieces ship the same day, with overnight delivery across Canada and the US.
Yes — metal alloy, stone spec, length, finish. Because we own the factory, those aren't special-ask favors, they're normal production. Full custom/OEM starts at 25+ units, made to order.
Browse, request a quote, or send us a message. No formal application, no gatekeeping. We work with independent jewelers from one location up to five, regional chains, and online retailers serving the North American market.
Yes. Natural diamonds come with GIA certificates; lab-grown diamonds come with IGI certificates — both graded against the 4Cs (carat, cut, color, clarity). Certificates are available on request: ask with your quote and we issue them with the goods. Lab-grown diamonds are inherently conflict-free.
Orders are final sale — no returns or refunds. Production is factory-direct and often made to spec, so we de-risk a first order up front instead: a paid sample puts the exact metal, stone, and finish in your hand, and a made-to-spec run confirms the piece before you commit to quantity.
We repair our own craftsmanship free of charge — manufacturing defects, not wear, accident, or abuse. There's no fixed published warranty term and we don't hang a number on it: we own the factory, so if the fault is ours, we make it right.
Yes — samples are available, paid and non-credited: the sample cost is its own line and is not applied to a later order. A sample is how you verify metal, stone, and finish in hand before ordering at volume, since orders are final sale.
We ship worldwide by FedEx Overnight Priority, fully insured and tracked; in-stock pieces ship the same day, with overnight delivery across Canada and the US, and international transit is confirmed with your quote. Terms are DAP — the buyer is responsible for import duties and taxes assessed on arrival.
While you decide
Questions answered in two hours, weekdays.